Licensing Officer (Licence Inspector)

Licensing officers participate in the licensing process for residential and child care facilities. They also perform investigations and inspections of facilities.

The main roles and duties of licensing officers or licensing inspectors are to:

  • investigate complaints, serious incident reports, and communicable disease outbreaks that happen within residential and child care facilities
  • review and process applications for residential and child care facility licenses and applications for amendments to community care facility licenses. This is to ensure that the proposed operation/amendments obey with applicable government Acts and Regulations
  • make recommendations to the supervisor, licensing, or designate on the issuing of licenses to new residential facilities and on license amendments for existing facilities
  • review and approve plans of new facilities to decide if they obey with legislated requirements, and to determine license capacity
  • participate in assessing the staffing requirements/qualifications of staff for residential and child care facilities - this includes determining the eligibility/suitability of licensees and applicants for the position of manager. As well as, participating in staffing interviews and reviewing and making recommendations on staffing requirements/qualifications, and creating residential and child care program and discipline policies
  • monitor licensed residential and child care facilities to determine if they obey with related Regulations and Acts, Ministry of Health and health employer policies
  • conduct inspections of facilities at various times. This includes time of initial application, change in capacity, or receipt of a complaint
  • issue correction orders where indicated and conducts inspection visit to ensure compliance
  • review and assess requests for local approval by the medical health officer to distribute sections of the regulations - these include preparing reports and conducting follow-up visits to the facility
  • notify the right individuals of serious violations of licensing regulations
  • participate and provide evidence at hearings
  • organize and plan a program of observing standards of health, safety, and care requirements in licensed residential and childcare facilities
  • assist facility management and staff with interpretation of legislation and policies
  • solves operational and programming limitations to improve the quality of care provided.

 

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